If you have been in the office cleaning business long enough, sooner or later, you will get your first unicorn – the big customer with the spacious corporate premises and even more substantial chequebook. So how do you approach the challenge that may shape your business prospects for months, even years to come? Here are a few tips.
Do Your Homework
If you get booked for a large-scale office cleaning job, it is a good idea to check the background and portfolio of your prospective customer. How long has the company been in business? What’s been its performance during the past year? Are there any new projects it is working on? Gorge on any piece of information you can find on the Internet – the easiest way to impress managers is to show you are well-informed and engaged.
Do Not Get Overawed Or Excited
Even if this is the first time you set foot in a corporate skyscraper, try to hide your excitement. If you act like a kid in Charlie’s Chocolate Factory, you will raise more than a few eyebrows. Stay cool and collected, and always remain on top of your game.
Remember What Got You Here
You did not end up cleaning the headquarters of a tech giant or the busy floor of a hedge fund out of luck. Hard work, persistence, and tenacity got you to this point, and you belong! Do not forget that you have a great team behind you and a vault of experience and knowledge in the tank.
If you follow these simple tips, you will do fine – now go kick some behinds, tiger!